Shipping Policy

Last updated: July 25, 2025

At Octopodo Studio, we want to make sure you have a smooth and transparent shopping experience. Please read the following details about our shipping process.

What you need to know:

1. Shipping Locations

We currently ship within the United States only. If you're placing an international order, you must provide a U.S. shipping address. Any coordination with an international courier must be handled by the customer.

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2. Processing Time

Orders are custom-made and require a processing time before shipping. The production time varies depending on the product and order quantity. The estimated processing time is typically shown on each product page.

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3. Shipping Time

All standard shipping is handled via USPS (United States Postal Service). Delivery times may vary depending on your location and USPS transit schedules.

If you need priority or expedited shipping, please contact us before placing your order so we can provide a custom quote and timeline.
Octopodo Studio is not responsible for delays caused by the shipping provider.

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4. Shipping Rates

Shipping costs are calculated at checkout based on the order size, weight, and destination. You will see the total shipping cost before completing your purchase.

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5. Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking details so you can follow your package.

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6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at info@octopodostudio.com as soon as possible so we can assist you.

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7. Shipping Address Accuracy

Please ensure your shipping address is correct at the time of purchase. Octopodo Studio is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.